Contact us

GrowRo is a small operation — the team is one person right now. Email is the fastest channel, but we also publish a phone number for the EEA-required trader-contact disclosure (see below). Pick the right address and we'll get back to you within 1–2 business days.

Support

"I shopped but didn't get Robux." "My redemption code didn't work." "The extension is broken on this site." Anything that's stopping you from earning or redeeming.

support@growro.com

Privacy & data

Requests to access, export, or delete your data. Questions about what we collect or how we use it.

privacy@growro.com

Partnerships

You run an affiliate network or a retailer program and want to talk about working together. Or we're already running an integration and something's wrong on our side.

partnerships@growro.com

Press & everything else

Writing about us, asking interview questions, or contacting about something not covered above.

press@growro.com
Response time: usually within 1–2 business days. Support questions ("my Robux didn't show up") are highest priority and usually get answered within the same day. We don't have a 24/7 support team — please be patient if it's a weekend or holiday.

Phone

+1 (347) 450-0718. Goes to voicemail by default and forwards to email; we'll call back within 1–2 business days. Please use email for anything that isn't time-sensitive — it's the fastest path to a real answer.

Mailing address

For legal service of process, send to our registered agent:

Shotai, LLC
c/o Legalinc Corporate Services Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, USA

For everything else, please use email — we don't pick up postal mail at this address regularly.