How can we help?

Quick answers to the most common questions. For help with a specific order, start with the tiles below.

Getting started

What is GrowRo?

GrowRo is a free browser extension that pays you back in Roblox gift cards when you shop at supported stores. Stores pay GrowRo a commission for sending shoppers to them. GrowRo shares that commission with you as Roblox gift card credit.

Is GrowRo free to use?

Yes. GrowRo is free to install and free to use. There are no fees, subscriptions, or hidden costs. Stores fund the rewards through the commissions they pay us.

Who can use GrowRo?

GrowRo is for adults 18 and older. You do not need to be a parent. Any adult who shops online can use it, whether the Roblox gift cards are for themselves or for a family member who plays.

Earning Robux Back

How do I earn Robux Back?

Three steps, all in your browser:

  1. Shop at a supported store. The GrowRo banner appears when you land on one.
  2. Click Activate Robux Back. The page briefly routes through GrowRo so the store knows we sent you, then returns you to your shopping.
  3. Check out as usual. Your Robux Back will show up on your earnings page.
When will my Robux Back show up?

Earnings move through two stages:

  • Pending. Appears within a few hours of a tracked purchase, sometimes up to a few days. This is the store reporting your order to us.
  • Confirmed. Usually about 30 days after purchase. The store's return window has to close before the sale is final and the commission is really ours to share.
I shopped but my balance didn't go up. Why?

The most common reasons: Activate wasn't clicked before checkout, the store excluded the item or order type, or another rewards tool claimed the referral.

The Missing Robux Back guide walks through each case and lets you report a specific order if it still looks wrong.

What happens if I return my order?

The store cancels the commission and the Robux Back for that order comes out of your pending balance.

Can I use GrowRo alongside other coupon or rewards extensions?

You can only earn from one rewards extension at a time.

What stores are supported?

All stores are listed on the logged-in homepage. You can also search for specific stores there.

Why doesn't Amazon work?

Amazon's affiliate program does not allow extensions to pay shoppers rewards on Amazon orders.

Redeeming

How do I redeem?

Once you have at least $10 of Robux Back, you can redeem your balance on the earnings page by clicking the Redeem button. GrowRo will then email your gift card to the email address linked to your account.

Can I redeem for cash instead?

No. GrowRo pays out only as Roblox gift card credit.

Account & privacy

How does GrowRo make money?

Stores pay GrowRo a commission for sending shoppers to them. We share that commission with you as Roblox gift card credit. The Robux Back rate shown next to each store is what you receive. No math to do.

Commissions are our only revenue. GrowRo is free to use, and we do not sell your data.

Can my kid use GrowRo?

No. GrowRo accounts are for adults 18 and older.

How do I uninstall or close my account?

Uninstall: right-click the GrowRo icon in Chrome and choose Remove from Chrome.

Delete your account: sign in at growro.com, open Account, and choose Delete account. Your email and personal data are removed right away. Gift cards you already redeemed stay valid.

If you can't access your account, email privacy@growro.com from your sign-up address and we'll handle it within 7 days.

Still need help?

Email support@growro.com and we'll usually reply within one business day. For a specific order, the Missing Robux Back page routes faster. Everything else is on the contact page.