Quick answers to the most common questions. For help with a specific order, start with the tiles below.
Order didn't credit? Check the common reasons or report a specific order.
Pending vs confirmed, and how long each stage takes.
Gift card tiers and how your Roblox gift card gets to you.
Uninstall the extension or delete your account.
GrowRo is a free browser extension that pays you back in Roblox gift cards when you shop at supported stores. Stores pay GrowRo a commission for sending shoppers to them. GrowRo shares that commission with you as Roblox gift card credit.
Yes. GrowRo is free to install and free to use. There are no fees, subscriptions, or hidden costs. Stores fund the rewards through the commissions they pay us.
GrowRo is for adults 18 and older. You do not need to be a parent. Any adult who shops online can use it, whether the Roblox gift cards are for themselves or for a family member who plays.
Three steps, all in your browser:
Earnings move through two stages:
The most common reasons: Activate wasn't clicked before checkout, the store excluded the item or order type, or another rewards tool claimed the referral.
The Missing Robux Back guide walks through each case and lets you report a specific order if it still looks wrong.
The store cancels the commission and the Robux Back for that order comes out of your pending balance.
You can only earn from one rewards extension at a time.
All stores are listed on the logged-in homepage. You can also search for specific stores there.
Amazon's affiliate program does not allow extensions to pay shoppers rewards on Amazon orders.
Once you have at least $10 of Robux Back, you can redeem your balance on the earnings page by clicking the Redeem button. GrowRo will then email your gift card to the email address linked to your account.
No. GrowRo pays out only as Roblox gift card credit.
Stores pay GrowRo a commission for sending shoppers to them. We share that commission with you as Roblox gift card credit. The Robux Back rate shown next to each store is what you receive. No math to do.
Commissions are our only revenue. GrowRo is free to use, and we do not sell your data.
No. GrowRo accounts are for adults 18 and older.
Uninstall: right-click the GrowRo icon in Chrome and choose Remove from Chrome.
Delete your account: sign in at growro.com, open Account, and choose Delete account. Your email and personal data are removed right away. Gift cards you already redeemed stay valid.
If you can't access your account, email privacy@growro.com from your sign-up address and we'll handle it within 7 days.
Email support@growro.com and we'll usually reply within one business day. For a specific order, the Missing Robux Back page routes faster. Everything else is on the contact page.